RETURNS

 

At Northern Flights Darts, we understand that sometimes things don't go as planned. Whether it's a manufacturing defect or an issue that arises during shipping, we want to ensure that you feel supported and taken care of. That's why we have a clear return policy for faulty items, designed to make the process as smooth as possible for you.

If you receive a faulty item, you have 14 days from the date of delivery to initiate a return. We believe this timeframe allows you to thoroughly inspect your purchase and ensure it meets your expectations. Our goal is to provide you with products that enhance your darting experience, and we want to rectify any issues that may arise.

However, we do have a special note regarding personalised items. Due to their custom nature, personalized products are not eligible for return, even if they are faulty. We encourage you to double-check your personalisation details before finalizing your order to avoid any disappointment.

To initiate a return for a faulty item, simply reach out to our customer service team. They are here to assist you and guide you through the return process. We want to make sure you feel supported every step of the way, and our friendly team is ready to help resolve any concerns you may have.

We appreciate your understanding and cooperation regarding our return policy. Our aim is to provide you with quality products and a positive shopping experience. If you have any questions or need further clarification, please don’t hesitate to get in touch. We’re here for you!